Thursday, April 11, 2013

Add Twitter to your advertising toolbox


I recently joined Twitter. I know this puts me in whatever the next category is after "latecomer." I joined because I do like being connected to what other people are doing and there seem to be some valuable conversations happening on there. 

However, I haven't quite found those conversations yet and the fluff-to-value ratio seems to be 571 to 1. And I've found my own impetus is to tweet about truly trivial things, like the colorful insect I found on my cypress tree or the way my raspberries went fuzzy one day after I bought them at Trader Joe's. No one wants to hear about that, I reason. So I'm mostly in observation mode and leaning toward a quiet exit.

But I was interested - though not surprised - to read that just like every corner of the Internet, Twitter is now allowing advertisers to target users based on their interests. They're also slashing the price of their promoted tweets to directly court those advertisers. This is something that probably would have felt ominous two years ago, but now we're all used to it, thanks to Google and Facebook. Everything we do online is watched and analyzed and parroted back to us in the form of ads - we know this. And those of us who've checked our Google personas know how wildly offbase that analysis can be. (Google thinks I'm mostly interested in recording studios and swimwear, even though I spend all of my leisure time online immersed in literary and science stuff.)

Twitter's conversion rates have been debated, but its word of mouth power is unparalleled. It's just so easy for someone to re-tweet something into a phenomenon. In that sense, Twitter advertising does make sense not just for major brands but even smaller businesses, who can sculpt their targets to regional and interest-based specifications. It's no longer a question of hoping for the finite result of one user clicking on one web ad. It's hoping that user will re-tweet to followers who will re-tweet to their followers, exponentially multiplying the impact to an extent Google ads couldn't dream of.

Overblown as I feel most social media expectations are, I do think Twitter advertising could be a smart option for small businesses who know how to tweet strategically. It's just a matter of employing the mix of creativity and value that will get noticed in the cacaphony that is the Twitterverse.

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